What Managed BITS Clients Say
Our clients have been provided a variety of Business IT Support and Services. We are pleased to provide direct contact details for you to speak with them.
Pinnacle People is Australia’s largest and only national hospitality recruitment and staffing partner. Our client portfolio includes multinational hotel groups, caterers, major events, government and corporate hospitality facilities, remote hospitality operations and leading restaurant groups. We employ over 6500 hospitality professionals throughout Australia.
We maintain 24/7/365 service at six offices throughout Australia including Melbourne, Sydney, Brisbane, the Gold Coast, Perth and Adelaide. We are also regularly required to mobilise temporary offices to service contracts where local support is required. Our IT capability is the backbone of our operations and the stability and functionality of these systems paramount in our ability to provide and ensure the continuity of our services.
The management, administration and support of our IT systems is a key function within our organisation and it is imperative that our IT partner has not only a sophisticated understanding of all related IT matters, but also a thorough appreciation of the nature and demands of our business. Kris and Managed BITS adapted quickly to our fast-paced environment and have for the past two years and continue to be integral to our successful operations and performance.
Managed BITS provide us with essential advice, management and support services and their communicative, careful and proactive approach is greatly valued by our organisation. Additionally and given the 24 hour support required of our business, Managed BITS have often been called upon to address issues at all times of the day and night (including weekends). Such requests have always been accommodated and addressed without hesitation.
We are in the process of a significant upgrade to our systems and network nationally and it has been the no-nonsense strategy and informed advice of Managed BITS that has allowed us to already achieve significant and cost-effective efficiencies.
I have no hesitation in recommending Kris and Managed BITS to other organisations seeking dependable and knowledgeable IT management services. I welcome any queries pertaining to the nature of services and the performance of Managed BITS and can be contacted by email or phone at anytime.
Wendy Mead (Managing Director)
Jason and Managed BITS, what a breath of fresh air. Finally an IT guy that can talk in real day to day term. He not only has provided new, exciting and innovative IT solutions but has implemented them in both of my businesses with no fuss at all. Not only do we now have cost effective manageable solutions, but we also have a person just a phone call away that will fix any issue no matter how small yet also reassure myself and my staff that everything is running properly. No question is to insignificant, no problem too small. I have no hesitation recommending Managed BITS to my own clients.
Pauline Luchetta (Managing Director)
Gippsland Business Centre
We are a mid sized architectural firm. In respect to IT, Jason has supported this office with technical matters for the past 6 years. In that time he has taken the opportunity to access and review our systems, making suggestions which greatly improve the performance. His advice is ahead of time and his input has resulted in a stable computer network which assists greatly in effective production. Jason’s advice in respect to remote access, internet connectivity and backups is cost effective and a great help.
We always find Jason to be a good listener, his breath of knowledge leads to a solution being almost always found promptly. He has the ability to explain systems simply, and gives us the confidence to approach our tasks.
Robert Pellicano (Director)
RPC Architects Pty Ltd
I have an IT person who was enthusiastic, understands my businesses IT requirements, relieved me of the IT stress and gives me comfort and confidence that I have a cost effective IT administrator that really knows his stuff and has a great sense of humour.
I had previously engaged an IT company who not only did not set my IT requirements up correctly to begin with, but later found out (from Jason’s thoroughness) that my data was not being backed up or monitored by the company.
The achievements that Jason has provided for my business are that I now have: a stable computer network, simple remote access, better internet connectivity, reliable backups and unified communications with my IT administrator.
Now knowing Jason and how thorough and pedantic he is ensures that the job is done right in the first place. I have nothing but praise and assurance that my business is covered from an IT perspective and that I won’t have the headache’s & stress regarding my business IT requirements.
I can advise you as a small business owner that you will always have the confidence and trust (without having your own IT department), that you will have an external person who will manage and look out for your business needs, and who will always ensure that your IT needs are met.
I highly recommend Jason & Managed BITS for your IT business solutions as you will always get someone who cares for your business now and in the growing of your business.
Louise Fantasia (Managing Director)
We approached Managed BITS to reassess and advise us on our Business and home office computers. As a result of this Jason upgraded our aging computers with a very reliable and simple system. During our time dealing with Jason, we have found him to be very professional, enthusiastic, understanding and above all has listened to our needs. Thank you Jason!
Dale Wilson and Maedy Colenso (Owners)
Possum Hollow Natural Health Clinic